Subscribe Online!
There are some important changes coming to the Box Office for the 2010-11
Main Stage season!
An ESP Season Subscription allows you to purchase tickets to all
five main
stage shows for the price of four tickets.
Now you select the dates for each show at the beginning of the season. No
more trying to remember codes, struggling with the online form, or calling the
Box Office and listening to that long message prior to every show.
You’re in control! You select your series and that’s it, your reservation is
made. And now that you have pre-selected all your dates, you can plan your
schedule around it. Want to change a date, all it takes is an email to
boxoffice @ eldenstreetplayers . org or a phone call to a special subscriber phone
line 703-481-5930 and choose the "subscriber option".
For more flexibility on dates you will need to purchase on-line, where you
can select specific dates for each production. Online you can build your own
season ticket package with the dates you want. This option is not available for
mail in orders. Go to www.eldenstreetplayers.org to purchase your season ticket
online.
Frequently Asked Questions
Q. After attending the first show of the season, I want to subscribe. How can
I do that and get credit for the tickets I purchased?
A. Yes, you can still subscribe, but you will need to fill out a paper
form. Click on this link <Lists/ESPSubscriptionFlyer.pdf> to open a
subscription form that you can print, fill out and send in to Elden Street
with your payment. You may subtract the cost of your ticket purchase to the
first show of the season, but you must include at least one of the following
proofs of ticket purchase with your subscription order.
1.) If you made a ticket reservation, provide the name on the reservation
and date of the performance you attended. 2.) Ticket Stub(s) from the
performance. 3.) Copy of your credit card receipt paying for the tickets,
that shows the amount paid and date of performance.
The subscription manager may contact you if there is any problem
verifying your purchase/credit.
Q. How do I use a "Main Stage Season Subscription" at Elden Street Players?
A. As a subscriber, you have pre-purchased tickets to all five main stage
shows this season at a special discounted rate. At the time of purchase you
selected your performance dates. However, while your tickets are paid for,
it is still up to you to remember the dates of the performances you chose.
1. *USE THE PDF TICKETS AS A REMINDER:* If you purchase online, print out
the PDF tickets and keep them to remind you of the dates you chose. If you
purchased by mail, you will receive your PDF tickets in the mail as a
confirmation of your purchase.
2. *WATCH FOR THE POSTCARDS:* The address you provided for your
subscription will be added (or renewed) on our mailing list. Approximately 2
weeks to one month before each opening night you will receive a post card in
the mail reminding you of the next production’s performance. If you don’t
remember your date, you can email us at boxoffice@eldenstreetplayer.org or
call us at 703-481-5930 option XX and we will get back to you with your
performance information.
3. *ARRIVE EARLY:* We want our subscribers to have the best seats
available. The house opens for general seating about 30 minutes prior to
curtain. All performances begin at 8:00pm except on Sunday’s which depending
on the date are are at 7:00pm or 3:00pm. Remember that seats must be claimed
before curtain time or they will be released for resale.
Q. Does a subscription include tickets to the ESP Theater for Young Audiences
productions?
A. No, not at this time. But this year ESP’s Theater for Young Audiences
offers their own season ticket package which can only be purchased online.
To buy TFYA season tickets go to: http://eldenstreetplayers.thundertix.com
Q. Is there a way to get a subscription or make a donation by mail?
A. Yes. Click on this link
to open a subscription form that you can print, fill out and send in to
Elden Street with your payment. Mail purchases have a more limited selection
of performance dates.
Q. Can I order individual tickets or make reservations for each production
online?
A. Yes. Our new online box office is available at http://eldenstreetplayers.org.
Q. Why did Elden Street choose Thundertix over other online ticket services?
A. For several reasons. The primary reason is we do not believe "selling
tickets" should have an exorbitant fee attached to it. Thundertix is one of
the only services we found that did not charge a "per ticket" or "per
transaction" fee. Instead, ESP pays for the service monthly and builds that
into our annual operating costs and the cost of your tickets. Secondly, the
combination of our "general seating" and our "flexible" season subscription
process does not work with other more structured ticket systems that are
geared toward reserved seating areas. So, Thundertix was willing to help us
develop a system that allowed us to maintain our current system as much as
possible. The only thing that really changed was that we were forced to
enforce a more stringent "no return" policy, since all transactions are
billed immediately rather than on the day of the performance.
Q. Have other questions about subscriptions that should be answered here?
A. E-mail the webmaster @ eldenstreetplayers.org.
